VCLog Face to Face Solutions

F2F_Recording
Face to Face Recording
  • A new solution for recording conversation in open area
  • Andriod Pad, IP phone and Digital phone
  • - Design for solution
    - Mobility & Location free
    - Centralization
    - Integration & Customization

 

System Architecture

F2F_System Architecture

Mobility & Location Free

  • Support on sales campaign activities with mobile location
  • Minimum overhead for relocation
  • No limitation on provider – easier to deploy
  • Out of the box connectivity
  • Easy to move & scale your business

Centralization

  • Support Centralization Model
  • A single management console
  • Client & web application for easy search & playback
  • Support open architecture for long term archive & storage
    - SAN
    - NAS
    - DDS

Integration & Customization

  • Support integration to other DB, CRM
  • After Call Tagging information
    - Number of fields
    - Fields information
  • Terms and Condition announcement